Bangladesh Bank Enhances Employee Efficiency with QMS Implementation

Bangladesh Bank provide advanced facilities to manage the waiting customers through using QMS generated token of the Biometric Fingerprint verification QMS System.

650%

increase in annual
recurring revenue

650%

increase in annual
recurring revenue

650%

increase in annual
recurring revenue

Queue Management System

Bangladesh Bank provide an advance facilities to manage the waiting customers through using QMS generated tocken of the Biometric Fingerprint verification QMS System.

Features

Bio-Metric Fingerprint QMS System

Function

Collect Money New Note

Collect Claim Bank Note

Background History

Bangladesh Bank producing bank money note newly for the people of Bangladesh in every year on demand for people of Bangladesh. People collect new note from the collection point. Sometimes, some brokers or agent try to collect new money about two or three more times from the collection booth of the Bangladesh Bank. It was very difficult to monitor that people of the money broker or agent, who collect new note more times. For this, Bangladesh Bank made plan to establish a Queue Management System including Biometric Fingerprint. Besides,Bangladesh Bank provide an advance facilities to manage the waiting customers through using QMS generated tocken of the Biometric Fingerprint verification QMS System.

Since 2019, Bangladesh Bank, central bank of Bangladesh was established the Biometric Verification Queue Management System for digitalization of the customer flow. This Biometric Verification Queue Management System solution was developed by the Queue-pro. The system is the combination of hardware and software platform that can run properly as per demand of organizations. People can collect newly printed money through using this Biometric Verification Queue Management System. Once any customer wants to collect newly printed money, must collect a tocken from the Biometric Fingerprint Verification Queue Management, then can collect the newly printed money. Similarly, customers can collect coin, claim printed money, change money.

As an advanced security facility, during the collection of printed new note, he / she should be collect single tocken from the Biometric Fingerprint Verification Queue Management System. So, same person cannot collect newly printed money within seven days. As the process, if same customer will try to collect newly printed money, the system automatically makes preview a message already collect money and within a seven (07) days cannot collect newly printed money.

Bangladesh Bank when using this Biometric Verification Queue Management System, then continuously decreases the fake brokers and agent, save time. Also, increase the workflow of the employer of Bank, customers have no need to wait for long time, beside ensure the security and get satisfaction from the customers.