Queue Management System

Queue management system provides the best services to customers by reducing customer waiting time and digitising waiting lines that facilitate human interaction. We make use of the least resources that provide you the most efficient and automated service. Queue Pro designs the system with automated software-based electronic management systems with the latest technology.

Take Advantages of QMS

Queue management system improves customer satisfaction. The customer’s perception of service quality improves with less waiting, therefore effective queue management can both improve service effectiveness and lessen the negative effects of waiting on the entire customer experience.

TOKEN ISSUER

Token Issuer

The user can ensure exactly how to get the preferred service from a company or bank outlet via the token dispenser/ Token Issuer. Based on queue conditions a token will be printed indicating the token number, counter number, and promotional text.

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Queue Showcase

Queue Showcase

Queue Showcase displays the token status on the LED/LCD monitor. When the topmost(s) token is being forwarded to a specific service counter, an optional announcement can also be made to alert the customer that they should proceed to the particular service counter for service.

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Counter Display

Counter Display

The Counter Display unit is the part of the application form where the customer will receive a notification alerting them that they are next in the queue for the service. During the announcement, the particular token number will be displayed on the counter display.

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Service Delivery Counter (SDC)

Service Delivery Counter (SDC)

The Service Officers of customer care centres utilize the Service Delivery Counter (SDC), when attending to the customers. When a customer request service generated through the TKIS and then the Service Officer is placed in the queue of the SDC to be served.

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Announcement System

Announcement System

The Announcement System functionality is made to prompt the client such that the next SDC is where they need to go, for any particular service. The system provides service agents with behind-the-scenes info, including the schedule of which counters will provide which services and the exact timing of each counter.

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Central Dashboard

Central Dashboard

Central Dashboard is a graphical user interface that provides an immediate view of key performance indicators relevant to the exact objective or business process. Where users can access individual data of all branches and get a real-time display of data that can be used to measure individual service executive performance.

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Admin and Reporting Panel

Admin and Reporting Panel

An independently configured login interface is visible on the admin and reporting panel of the queue management system. The administrative group can see real-time reports about their business on the Central Dashboard System.

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CORE FEATURES

Smart Solution in Customer Management Grow up Your Business Efficiently

Illustration Media On Screen In Seconds

Make your message memorable by assigning the power of motion videos and images. Besides, display web pages, YouTube, livestream videos and documents. Browse our free stock image and video galleries.

Scheduling & Screen Management

Different contents, schedules easily make setup for target to the exact audiences at the accurate time. Manage thousands of screens, upload, edit & make display contents remotely from PC/laptop through using our online platform.

Free Widgets & Layouts for Catchy Contents

Display different interesting news, important contents, widgets, update weather news, news tickers that instantly audiences will love and appreciate. And, all of these add on our free and fully customizable screen layout templates.

Extreme Security & Reliability

Enterprise Grade Security includes SSL, Firewall, Password Policies, Player lock-down, and Storage Encryption features are involved into our Digital Signage. Digital Signage display solution make align with security protocols of the corporate.

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Queue Management Assist to Manage Customers

Improve Customer Communications

With the interactive infographic display communication system, users can easily generate service requests and receive services. Organizations can easily increase communication with users through its flexible data collection system.

Various Components Use for Lead

It takes integrated support of multiple software and hardware to provide the highest level of service to customers. The service components are token issuer,queue showcase, counter display, announcement system, central dashboard, admin and reporting panel

User Friendly and Customizable

It has user-friendly and highly customizable features that service providers can customize as per their needs to improve their services. Friendliness features are included to make it easy for users to adopt.

BECOME A PARTNER

Unlock The World of New Opportunities

You can offer business automation solutions to your customers with Queue Pro’s brand (as a reseller), or with your own branding.

Our Partners can enjoy annual discounts and volume from Queue Pro. We also provide our partners with the tools to handle mass transactions easily.

Our partner list

CONTACT US

Get In Touch Today

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